Trouble Shooting

Before you get started, make sure you have the latest version of Instagram installed on your smartphone and your sound is on. Make sure you are in a well-lit area with a non-reflective flat surface (the floor or a table work best). For best results, ensure there is one square metre of space around you.

World Effect

User Journey

  1. Opening The Maori Gods World AR Experience: Scan the QR code or go to https://l.ead.me/maori-world and follow the on-screen instructions. Alternatively, head to the Instagram page (@instagram) and find the Effects tab. Look for this icon: ✨.

    a. On the Effects tab ✨, tap on The Māori Gods World AR to open the Effect.

    b. If you are not on Instagram, use the following link to open the experience on Facebook: https://l.ead.me/maori-world-fb.

  2. Find a flat surface: Using the back-facing camera on Instagram, move your smartphone around slowly to detect a flat, non-reflective surface.

  3. Tap to place:Once your smartphone has found a flat surface, tap on the screen to place the experience where you want it to start.

  4. Turn on your sound: Don’t forget to turn on your sound!

  5. Starting the story: The Māori Gods creation story will roll as a 2D animation. Keep your smartphone steady, otherwise the experience won’t start where you expect it to. If you have already watched this once, please feel free to tap the ‘Skip’ button at the top of the screen.

  6. Activating The Māori Gods in AR: The five Māori Gods will appear in your space. Pinch the screen with two fingers to adjust the size of the Māori Gods. If you want to change the location of the Māori Gods, you can single tap the screen to place them wherever you want.

  7. Selecting each Māori God:Tap on the icons above the Instagram camera shutter button to select the next Māori God in the story.

  8. Sharing The Māori Gods World AR Experience: Listen to the “Ngā Atua Māori” creation story and record a video or snap a photo to share the Māori Gods in your world:
    a. Recording a video: Hold down the Instagram camera shutter button and use a finger on your other hand to swipe left and right on the screen to select each Māori God. Instagram allows you to record up to four clips of 15 seconds of the Māori Gods and their story. You can then add stickers and text to your video(s) before sharing to your Instagram Story.
    b. Snapping a photo: Tap the Instagram camera shutter button to snap a photo of your favourite Māori God. You can then add stickers and text to your photo before sharing it to your Instagram Story.
    c. Pro tip: Search “Māori Gods” for animated stickers to spice up your Instagram Story!

Face Effect

User Journey

  1. Opening The Maori Gods World AR Experience: Scan the QR code or go to https://l.ead.me/maori-world and follow the on-screen instructions. Alternatively, head to the Instagram page (@instagram) and find the Effects tab. Look for this icon: ✨.

    A) On the Effects tab ✨, tap on The Māori Gods World AR to open the Effect.

    B) If you are not on Instagram, use the following link to open the experience on Facebook: https://l.ead.me/maori-world-fb.

  2. Turn on your sound:Don’t forget to turn on your sound to hear the sounds of each Māori God realm!

  3. Find a face: Using your front-facing camera on Instagram, make sure your face is in the frame.

  4. Choose an option:Tap on the icons above the Instagram camera shutter button to select the realm you would like to be in.

  5. Sharing The Māori Gods Face AR Experience:Listen to the atmospheric sounds of each realm and record a video or snap a photo to share to your Instagram Story:
    a. Recording a video: Hold down the Instagram camera shutter button and use a finger on your other hand to swipe left and right on the screen to select each Māori God. Instagram allows you to record up to four clips of 15 seconds of the Māori Gods and their story. You can then add stickers and text to your video(s) before sharing to your Instagram Story.
    b. Snapping a photo: Tap the Instagram camera shutter button to snap a photo of your favourite Māori God. You can then add stickers and text to your photo before sharing it to your Instagram Story.
    c. Pro tip: Search “Māori Gods” for animated stickers to spice up your Instagram Story!

WhatsApp sticker pack:Download the WhatsApp sticker pack by going to the following link on your smartphone: https://sticker.ly/s/X2T4FO

TroubleShooting Guide

Having trouble experiencing the AR?

We understand that AR technology is still a relatively new experience for many - even the development software we use is still in beta! And that is why we do expect a few challenges along the way.
If you see the error message, “Unable to use this effect on your device!”​, please follow the troubleshooting tips below:

  1. Check your location: Make sure you are located in a well-lit space. AR needs consistent and bright lighting conditions to work best.

  2. Device support:Spark AR works on most smartphones. However, not all smartphones are optimised for AR. Please check this list to see if your mobile device supports the AR experiences: ARCore: Supported Devices

  3. Latest version of Instagram or Facebook:To use the AR experiences, you will require the social media application - Instagram or Facebook - installed on your mobile device. Make sure that you have the latest version of the Instagram or Facebook app installed.

  4. Enabling camera access:You will need to enable camera access on your smartphone settings if you haven’t used the Instagram or Facebook camera before.

  5. Restart: First, close the Instagram or Facebook application and open the AR experience from the beginning. If that still doesn’t fix the issue, finally, try restarting your smartphone and open the experience again.

Please note that The Māori Gods Face AR Experience (front camera) will only initialise upon detection of a user’s face and mask-wearing may affect face detection.

We hope you enjoy The Māori Gods AR Experiences!

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